Refund & Return Policy

At Nordelle Home, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions.

Returns

  • Customers may request a return within 30 days of receiving the item.
  • To initiate a return, please contact us at nordellehome@outlook.com.
  • Returned items must be unused, in original condition, and in the original packaging.

Non-Returnable Items

We may not accept returns for:

  • Used or damaged items not caused by us
  • Items returned without original packaging
  • Products returned after the 30-day return period

Refunds

Once your return is received and inspected:

  • We will notify you regarding approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within several business days.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the product and packaging. We will arrange a replacement or refund where applicable.

Return Shipping

  • Customers may be responsible for return shipping costs unless the item is faulty or incorrect.
  • We recommend using a tracked shipping service for returns.

For assistance, contact:
nordellehome@outlook.com